Warranty Policy

Eligible Nexadigital equipment includes manufacturer warranty support. This page explains how warranty support works.

What the warranty covers

Manufacturer warranties cover defects in materials and workmanship under normal use. The exact coverage and warranty period vary by manufacturer and product. Check the product details or contact us for the warranty terms of a specific item.

What the warranty does not cover

The warranty does not cover damage from misuse, incorrect installation, accidents, normal wear and tear, or unauthorized repairs or modifications.

How to make a warranty claim

To make a warranty claim, contact Support through the Contact page with your order number, the product details, and a description of the issue. Include photos where they help show the problem. We review the claim with the manufacturer and arrange repair, replacement, or another remedy where the claim applies.

Manufacturer terms apply

Warranty support follows the manufacturer's warranty terms for the product. We help you through the process, but the final warranty decision rests with the manufacturer.

Need help with a warranty claim?

If you need help with a warranty claim, contact us at nexadi@gmail.com.